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Writing processes and procedures

Organiser: The Epiphany Group
9 August 2022, Tuesday
10:00 am - 12:00 pm


This webinar focuses on the key actions a business owner needs to take to understand and document their business processes and procedures to maximise efficiency and effectiveness in the workplace.

Writing procedures is usually something a business owner understands they need to do, but usually ends up being the last priority. It can be challenging to know where to start, and you don’t want to end up with a bunch of different procedures on discrete tasks only for people to still be confused on what your actual business process is.

This webinar will cover:

1. Hierarchy of process
2. How to conduct process mapping
3. Identifying strengths and weaknesses in your process map
4. How to create a procedure map
5. How to write your procedures

Presenting this Webinar is The Epiphany Group’s Business Partner, Eboni Fogerty. With extensive experience assisting small to medium sized businesses, and a background in Law, Eboni has over 5 years’ experience delivering training and consultation to a variety of businesses across Australia.

This is a free webinar for people from Western Sydney and has a capacity of 50. All attendees will be sent a recording of the session and any take away materials. Upon signup a link will be sent to you to join the webinar. No advanced preparation is required for this event.

Business Connect is a dedicated and personalised NSW Government program that provides trusted advice to help you start, run, adapt or grow your small business.


The Epiphany Group
1800 387 246
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