Part 1:
2020 is a year of disruption and turbulence for businesses the world over. Discover 5 key strategies to help keep your café relevant during Covid19 restrictions.

Over 2 sessions, our hospitality industry specialist advisor, Bruce Buchanan, will guide you through the strategies –

Getting back to basics QSCH – Quality, Service, Cleanliness and Hospitality – the backbone of any successful café

Help diners support you – Showcase ways to keep your business in business

Spread good news – Keep your relationship with your customers positive and engaging, share encouraging messages

Show your Community Spirit – Strategies to promote how you assist your community, first responders, who else?

Get ready to return – Don’t wait! How are you going to return to the market, so that your business is operating how you want, into the future

Session 1: 3.30 – 4.30pm

Session2: 6 – 7pm

You will learn how to:

• 5 strategies to implement in your café to be ready to open or re-open

• Strategies to ramp up your café in the format you want it to be in in the future. Leave the old baggage behind!

• Ensure systems and processes are in place to help you achieve your goals

You will finish the day with:

• Clear strategy guidelines of what to do to open or re-open your café post-Covid19

• Knowledge of how to develop strategies to achieve your future plans

• A 90-day Action Plan to implement